Thank you for visiting and shopping in our store. Below are the terms that make up our shipping policy.
Processing time for shipping
All orders are processed within 2-3 business days. No orders are dispatched or delivered on weekends and public holidays.
If there is a high volume of orders, delivery may be delayed by a few days. Please allow additional days for delivery. If there is a significant delay in shipping your order, we will contact you by email or phone.
Delivery delays may occasionally occur.
Shipment
We ship to all countries worldwide.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s). The tracking number will be activated within 24 hours.
Customs duties, duties and taxes
We are not responsible for any duties and taxes levied on your order. Any charges collected during or after shipment are the responsibility of the customer (duties, taxes, etc.).
Damage
We are not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipping company to file a claim.
Please save all packaging materials and damaged goods before submitting a claim.
