In accordance with our corporate values, we offer high-quality, long-lasting products. However, if your NANUQ product is defective, we will be happy to help you repair it!

So that we can find the best solution to your problem, please send us an email to our customer service (info@luniglobal.com) with the following information:

• Order number or name/email address of the buyer
• Brief description of the defect and its cause
• Photo or video showing the defect

We will contact you to clarify the next steps.