According to our company values, we offer high-quality, durable products. Should it nevertheless happen that your NANUQ product has a defect, we will be happy to help you repair it!
So that we can find the best solution for your problem, please send us an email to our customer service (service@nanuqoutdoor.ch) with the following information:
- Order number or name/email address of the buyer
- Brief description of the defect and its cause
- Photo or video showing the defect
We will contact you to clarify the next steps.
